COMPUTER SUPPORT (annual agreement)
$350 / Workstation / Year
- $50 Administrative (1 hours)
- $100 Remote Support License
- $50 Endpoint Security License
- 3 Hours Support Credit, remote ($150)
$500 / Server / Year
- $100 Administrative (2 hours)
- $200 Remote Support License
- $100 Endpoint Security License
- 2 Hours Support Credit, remote ($100)
Agreement Benefits
- Proactive maintenance that promotes a healthier network
- Optional technology budgeting and forecasting
- Discounted rates for most additional support
- Block-Time availability (bulk onsite or remote support)
- Online access to your account information*
- Access to special education sessions and resources
- Simply better service
COMPUTER SUPPORT (straight hourly)
- $60 / Hour Remote Support
- $75 / Hour Next-Day Onsite
- $90 / Hour Same-Day Onsite
- 1 Hour Onsite Minimum, Includes Travel Time
- 15 Minute Billing Increments
PURCHASING (house favorite)
- +5% Acquisition Service Fee (maximum, no other markup)
- Combined Purchasing Power** (dell hardware)
- $5 Overnight Shipping (most parts and accessories)
ADDITIONAL SERVICES (à la carte)
- Full Autodesk Software and License Support
- Architectural Visualization (3d animation, etc)
- New User and Computer Configuration
- Technology Training and Education
- Custom Software Development and Support
- World Wide Web Anything & Everything
- Home Computer Repair (for a limited time only?!)
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